Help & install guides

Android TV, Google TV, Fire TV: install with Downloader

1. From your TV's app store, install Downloader by AFTVnews (free).
2. Allow Downloader to install apps: Settings > Apps > Security & restrictions > Unknown sources, then turn Downloader on. (The menu name changes from one brand to another.)
3. Open Downloader and type the code [000000], or the address mokoplayer.com/apk. [Placeholder: the code and the APK link are created when the APK is published.]
4. Choose Install, then Open. Moko Player shows your Device ID. You can delete the downloaded file afterwards to free up space.

Only download Moko Player from mokoplayer.com or an official store. Copies from elsewhere may be modified.

Android TV and Google TV from Google Play

1. Open Google Play on your TV and search for "Moko Player". [Available after the Play listing is approved.]
2. Install and open the app, then add your playlist on the TV or on the playlist page.

Samsung Smart TV (Tizen)

1. Press Home on the remote and open Apps.
2. Choose the search icon and type "Moko Player". [Available after Samsung approval, in the countries we're approved for.]
3. Install and open it. Note the Device ID, or scan the QR code with your phone.

LG Smart TV (webOS)

1. Press Home on the remote and open Apps (called LG Content Store on older TVs).
2. Search for "Moko Player". [Available after LG approval.]
3. Install and open it. Note the Device ID.

Android phones and tablets

Install from Google Play [after approval], or open mokoplayer.com/apk on the phone. Each phone counts as a separate device.

FAQ

Does Moko Player include channels?

No. Moko Player is a media player only. It ships with no channels, playlists or content. You need your own M3U link or Xtream login from a provider you are allowed to use. We don't sell or recommend playlists.

How does the free trial work?

You get 14 days with every feature, from the first time you open the app on a device. No card is needed. After that, activate on mokoplayer.com/activate.

Why can't I buy inside the app?

The app never takes payments. To activate, go to our website, mokoplayer.com, on your phone or computer.

Where is my Device ID?

On the first screen of the app, on the "Trial ended" screen, and under Settings > Device. It's 12 characters, like 7KQ4-9WTX-2M8D. The Device Key is the 6-digit number under it.

I reset or reinstalled the app. Is my licence lost?

No. Your licence is linked to the device. If the Device ID changed after a factory reset, contact support with your receipt and we'll move the licence.

I bought a new TV. Can I move my licence?

Yes, once a year at no cost. Contact support with both Device IDs.

My playlist doesn't load.

Check the link on another player or device first. Most problems come from the playlist: it expired, the server is down, or it's limited to one connection. We can't fix a playlist or see what's inside it. Contact the provider who gave it to you.

Can I get a refund?

Yes, within 14 days if the player doesn't work on your device. See the terms.

Contact support